Last updated: 13 November 2025
Welcome to SK Flora.
By accessing or using our website https://skflora.com.sg, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services or placing an order.
1. General Conditions
- By using this website, you confirm that you are at least the age of majority in your country or have permission from a legal guardian.
- We reserve the right to refuse service to anyone for any reason at any time.
- You agree not to use our products or services for any unlawful or unauthorized purpose.
2. Products & Services
- SK Flora specializes in the sale of flowers, floral arrangements, and related accessories.
- Product images are for illustration purposes only. Actual products may vary slightly in color, size, or appearance due to seasonal availability and natural variations.
- We reserve the right to modify or discontinue any product without prior notice.
3. Pricing & Payments
- All prices displayed on the website are in Singapore Dollars (SGD) unless otherwise stated.
- Prices may be changed at any time without notice.
- Payment must be completed in full before orders are processed and dispatched.
- We use secure third-party payment gateways and do not store your credit card information.
4. Order Acceptance & Cancellation
- An order is considered confirmed only after payment has been successfully processed and an order confirmation email has been sent.
- We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraudulent activity.
- Order cancellations may not be accepted once the order has been prepared or dispatched.
5. Delivery
Delivery times provided are estimates and may vary due to factors beyond our control, including weather conditions, traffic congestion, public holidays, or peak periods.
5.1 Shipping (Standard Delivery)
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Delivery timeframe: 1–3 working days
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Delivery fee: SGD 10.00 per order
Standard delivery is available within our designated service areas. Delivery timelines are calculated from the date of order confirmation and successful payment.
5.2 Self Collection
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Customers may opt for self collection at our designated collection location.
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Collection details, including address and collection time window, will be provided after order confirmation.
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Customers are responsible for collecting their orders within the specified time frame. Uncollected orders may be subject to disposal or additional handling charges, especially for perishable goods such as flowers.
5.3 Delivery Information Accuracy
Customers are responsible for providing accurate and complete delivery details, including recipient name, address, and contact number.
SK Flora is not responsible for delivery delays, failed deliveries, or additional costs resulting from incorrect or incomplete information provided by the customer.
5.4 Risk Transfer
Delivery is deemed successfully completed when the order is delivered to the specified address or collected by the customer.
At this point, risk of loss or damage passes to the customer.
6. Returns & Refunds
- Our returns and refunds are governed by our Refund & Returns Policy, which forms part of these Terms & Conditions.
7. Accuracy of Information
- We strive to ensure that all information on this website is accurate and up to date.
- However, we do not guarantee that product descriptions, pricing, or other content is free from errors.
- In the event of an error, we reserve the right to correct it and revise your order accordingly.
8. Intellectual Property
- All content on this website, including text, images, logos, graphics, and designs, is the property of SK Flora and is protected by applicable intellectual property laws.
- You may not reproduce, distribute, or use any content without our prior written consent.
9. Limitation of Liability
- SK Flora shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- Our total liability shall not exceed the amount paid by you for the relevant order
10. Third-Party Links
- Our website may contain links to third-party websites.
- We are not responsible for the content, policies, or practices of third-party websites.
11. Governing Law
- These Terms & Conditions are governed by and construed in accordance with the laws of Singapore.
- Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts of Singapore.
12. Changes to These Terms
- SK Flora reserves the right to update or modify these Terms & Conditions at any time.
- Changes will take effect immediately upon posting on this page.
13. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Email: skflora88@hotmail.com Contact Number: +65 9856 6409
Business Address: SK Flora 15 Yishun Industrial Street 1, #03-01 Win5 (Also #03-05 Win 5), Singapore 768091